Salesforce Release
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Einstein GPT for Service and Sales Cloud
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Introduction Salesforce Einstein GPT is introducing a lot of cool features in Service Cloud and Sales Cloud. Some of them are already in GA and some of them will be coming in successive months. Generative responses tailored for customer response. A case/Call wrap-up summery with the ability to create the knowledge article, Auto reply email…
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Sales Cloud Salesforce Summer 23 Release features
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Summer 23 release note is out with a lot of exciting features. In this blog, I will tell you about my favorites on the Sales Cloud Feature for Summer release and continue my journey in the other areas. Stay tuned. To read Summer 23 release update on Service Cloud To read Salesforce Summer 23 APEX…